Training & Development

At Anvil, we understand that true transformation happens when people grow. That’s why Training & Development is a cornerstone of our services—equipping individuals and teams with the skills, mindsets, and tools they need to excel and drive organizational objectives forward.

Building on a legacy of delivering high-impact programs under Icon Solutions, we have trained and coached over 5000 professionals across Ethiopia’s top sectors, from banking and insurance to manufacturing, social enterprises, and beyond.

What We Offer

Tailored Capacity Building Programs

We design and deliverbespoke training interventions that address specific organizational goals—whether enhancing frontline customer service, elevating sales effectiveness, or building strategic leadership capacity.
Our programs blend global best practices with local realities, ensuring relevance, practical applicability, and measurable outcomes.

Leadership & Management Development

From first-time supervisors to senior executives, we provide training that sharpens decision-making, strategic thinking, team leadership, and change management skills.
This includes multi-year engagements like thethree-year sales and marketing transformation project at Awash Bank, complemented by branch-level coaching to embed learning on the ground.

Customer Service & Sales Excellence

We have delivered large-scale programs impacting thousands, such astraining over 5000 customer service staff at Awash Bank and conducting specialized modules for Berhan, Hibret, and Abay Banks, as well as Abay Insurance.
Our training shifts mindsets and equips teams to deliver superior customer experiences and drive revenue growth.

Training of Trainers (TOT) & Curriculum Development

We excel in developingTOT manuals and custom training curricula, empowering client organizations and partner institutions to cascade learning internally.
Examples include crafting BDS, personal & organizational development, and impact measurement curricula forSocial Enterprise Ethiopia (GIZ-financed), and green entrepreneurship modules for Reach for Change, deployed through universities and local facilitators.

Entrepreneurship & Start-Up Coaching

Under programs with theMastercard Foundation’s Jobs Creation Commission, we trained 250 university graduates, with more than 50 successfully launching businesses.

We also lead intensive bootcamps and one-on-one coaching under initiatives likeAnsa Africa and Madeg Access to Investment, strengthening start-ups’ operational capacity and investment readiness.

Why Our Training Makes a Difference

Practical & Customized:We don’t deliver generic content—each program is carefully adapted to your sector, organizational culture, and strategic priorities.
Delivered by Industry Experts:Our facilitators combine advanced credentials (MBAs, EMBA, IFRS certifications, Chartered Accounting, LLM, MA Economics) with deep hands-on experience across multiple industries.
Results You Can Measure:Whether increasing customer satisfaction scores, accelerating sales pipelines, or preparing social enterprises for scaling, our training is designed to deliver tangible business impact.

Training & Development